YOUR FIRST VISIT

Experience a personal level of attention

Our Treatment Methods

Your Initial Assessment

Wholistic look at your mind, body & life

Your first appointment the practitioner spends 30 minutes to understand you & your life.

We explore your medical history, diagnose by feeling your pulse, viewing your tounge, and palpating points on your body.

Our Treatment Methods

Most people come in for acupuncture and depending on your condition we can complement with other methods

We find many conditions improve faster when also taking herbs

LEAVE WITH A PLAN

Be confident with your next step

After we understand your unique diagnosis, we give you a plan on the number of treatments needed, diet and lifestyle advice.

If necessary, we will prescribe a personalised chinese herbal formula to increase the efficacy of treatment.

Digestive Health We treat the cause, not just the symptoms

Start your journey today with the experts

Take the first step to better health

We take your health seriouslly

Safety

We use TGA approved single use needles and herbal granules tested for purity & heavy metals

High standards of practitioners

All Chinese medicine practitioners are registered with the Chinese Medicine Board and regularly undertake trainings on the latest techniques

Pricing & insurance

Our prices range from $65-$200 and you can claim your private health rebate using our HICAPS machine

Digestive Health We treat the cause, not just the symptoms

Start your journey today with the experts

Take the first step to better health

FAQs

Depending on what treatment you are receiving but generally you should expect to see positive improvements within the first 3 treatments

Yes, all our modalities (Acupuncture and Chiropractor) are covered by private health insurance. Whether you are covered for a particular modality will depend on your private health insurance coverage.

Once your initial consultation has been scheduled we will email you our new patient form. If you are unable to fill in this prior to your appointment there is also the option to fill out the form at our clinic via our iPad or on paper. However please allow extra time to do this

Yes. If you have any results or referral letters please attach them when you fill out your new patient form. Alternatively you can bring them in with you for your first visit.

You will walk out with a clear next step. Our practitioners will outline a treatment plan for you to achieve your health goals.

How to prepare

We recommend you wear loose and comfortable clothing for your acupuncture session. If your practitioner needs to access a point on your leg, for example, it is easier if you have pants that can be loosely rolled up. Comfortable clothing is also easier to relax in during a treatment and when you are relaxed you will receive the full benefits of the acupuncture.

Yes. Make sure you have a little food. We don’t recommend that you come in with an empty stomach.

Yes. Once you book your appointment in, our friendly staff will direct you to fill out the form online.

Getting there

Sustain Health our clinic picture

Opening hours

Clinic Address

Monday to Thursday: 10am – 7pm
Friday: 10am – 5pm
Saturday: 10am – 3pm
Sunday: Closed

Ground Floor, 69 York Street
South Melbourne VIC 3205
Directions

Getting there

Sustain Health our clinic picture

Opening hours

Clinic Address

Monday to Thursday: 10am – 7pm
Friday: 10am – 5pm
Saturday: 10am – 3pm
Sunday: Closed

Ground Floor, 69 York Street
South Melbourne VIC 3205
Directions

Yes. We have wheelchair access via our backdoor of the clinic which is accessed via our Yarra Street car park. Call reception to find out more details on how to access

Please allow extra time on your first visit to find the best parking option for you. There is limited free and paid parking available on York Street in front of the clinic. Alternatively there is limited free parking available in the underground carpark at South Melbourne Central on Cecil Street. Please be aware this carpark is a 5-7 minute walk from the clinic.

Simply catch the No 12 Tram and get off at Stop 12 York Street/Clarendon Street. Walk down York St for 2 minutes until you reach our clinic entrance. 

Alternatively you can catch No 58 and get off at Stop 117 York Street. Walk up York St for 4 minutes until you reach our clinic entrance

Have more questions?

Speak to someone that really listens

Ready to begin?

Experience what care feels like

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